Through 2022, timely
contributions to emergency appeals ensure humanitarian international organizations respond rapidly to the urgent
needs of refugees and other populations of concern by maintaining the percentage of UNHCR Supplementary Appeals
and ICRC Budget Extension Appeals the U.S. commits funding to within three months. By 2022, the United States
will increase the timeliness and effectiveness of responses to U.S. government-declared international disasters,
responding to 95 percent of disaster declarations within 72 hours and reporting on results. By 2019, the United
States will identify and pursue key changes by major implementing partners the U.S. believes are required to
improve accountability and effectiveness, and create operational and managerial costs savings in humanitarian
responses as outlined in the Grand Bargain.
Strategic Goal Overview The
Federal Government can and should operate more effectively, efficiently, and securely. As such, the
Administration will set goals in areas that are critical to improving the Federal Government’s effectiveness,
efficiency, cybersecurity, and accountability. This includes taking an evidence-based approach to improving
programs and services; reducing the burden of compliance activities; delivering high performing program results
and services to citizens and businesses through effective and efficient mission support services; and holding
agencies accountable for improving performance. In support of these aims, this goal guides the management of our
people, programs, information, and capital assets. It requires pursuing efficiencies at all levels, streamlining
the Department of State and USAID’s organizations without undermining their effectiveness; using data-driven
analysis for decisions; making risk-based investments in safety and security; diversifying and reorienting the
foreign assistance portfolio toward innovation and sustainability; and developing a more flexible, highly
skilled workforce. The Department and USAID will optimize operations and resource allocations to execute our
diplomatic and development objectives in a secure, strategic, well-coordinated manner. To better serve the
mission and employees, as well as achieve operational efficiencies, we will use a range of service delivery
models, including outsourcing, shared services, local delivery, and globally managed centers of excellence. We
will realize greater returns on investment by using public-private partnerships and more adaptive and flexible
procurement mechanisms to complement more traditional models for implementing foreign assistance. The Department
and USAID will maintain an agile workforce structure that ensures the agencies have the right people at the
right time with the right expertise domestically and abroad. Flexible physical workplaces, stateof-the-art
technology and use of cloud technologies will enable secure access to information technology anytime, anywhere.
Integrated data platforms will improve knowledge sharing, collaboration and data-driven decision making by
leaders and staff. To maintain safe and secure operations, we will continue to assess facilities and numbers of
people at all overseas missions, adjusting where needed, and conduct annual reviews of high threat, high risk
posts. The Department and USAID consistently seek to maximize taxpayers’ return on investment and improve
operational efficiency; one important means is by addressing the management objectives cited in the JSP.
Strategies contained in this goal’s management objectives address several of the management and performance
challenges identified by the Department and USAID Offices of Inspector General (OIG) in the Department11 and
USAID’s12 recent Agency Financial Reports and by the U.S. Government Accountability Office (GAO). The Department
and USAID will track progress towards successful completion of strategic objective performance goals across this
goal in the Annual Performance Plan and Annual Performance Report.
Strengthen the effectiveness and
sustainability of our diplomacy and development investments
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